please consider the platforms used by the players..
mobile players should be matched with mobile players
while emulators should be matched with emulators

it's an automatic loss for a mobile player matched against a player using an emulator..

The emulator is trash. It has a slight delay, but my xbox controller directly to my phone is snappy response time. If rather do bosses and arena on my phone, and leave mindless mob grinding to the emulator. Unless they are running scripts and macros, a Bluetooth controller should give more competitive edge