when i click on "check bid results" it says "bidder information does not match"
It's just poorly worded. When you "bid" on an item, the game collects everyone that tapped bid in the allotted time and essentially raffles the purchasing rights to one of them. If you weren't chosen, you get the "information doesn't match" error, which just means you weren't the chosen one. If the chosen one declines, it goes into instant purchase mode and you can maybe get lucky there.