Try this https://world.pearlabyss.com/Support/Start/Index/mobile
I can't hear the game audio.
Please check your in-game Audio settings and your connected Bluetooth devices if you are having difficulty hearing game audio.
■ How to check Audio settings.
- Go to Menu > Settings > Audio then check to see if the volume settings are normal.
- If "Mute" is checked, no game audio can be heard even if all the volume settings are at 100.
※ The path may differ depending on the device you are using.
■ How to check your bluetooth connected devices.
- If you are using a paired Bluetooth device, please check to see what device it may be connected to and connect it to your mobile device, if necessary.